ENROLL YOUR ENTIRE SERVICE DRIVE – WRITE IT RIGHT CERTIFICATION!

Write it Right certification is designed to assist automotive service managers and automotive shops with training of their staff towards the Bureau of Automotive Repairs “Write it Right”. The Bureau of Automotive Repairs enforces items regarding repairs to help protect the consumer against automotive fraud and unauthorized vehicle repairs. Do your employees know the rules and regulations? We offer a solution to this problem. Our certification series ensures that every employee taking the quiz can answer all question. Certification requires 100% completion before receiving certification. We recommend that you try the FREE DEMO version.

If you have already enrolled as a FULL MEMBER, click here to gain access to the certification.

TRY OUR FREE DEMO VERSION––
The demo version offers 10 random questions FREE for anyone to take. Only 20% pass with 100%, can you pass with 100%? MANAGERS – Employee’s not following these guidelines, could cost your shop in fines that could be avoided with certified training.

AS WE SAY! Managers, if you can’t pass the demo quiz, what makes you think your employees know the correct answers. This complete quiz covers questions in the write it right handbook. To pass, your employee must complete the test with a 100% to get a certificate of completion!

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Write it Right Demo Test Version

Free test version of WRITE IT RIGHT. The free quiz has 10 randomly selected questions that are from the full version.

We challenge you take the free quiz. We have found that only 20% pass on the first try! Which means, your staff who are helping your customers more than likely couldn’t pass these 10 questions.

1 / 10

Do I need to provide a invoice on a No Charge repair?

Yes

No

Incorrect Answer

Correct

2 / 10

Do you have to post labor rate per hour or have it listed on your estimate and or invoice?

Yes

No

Incorrect

Correct

3 / 10

When measuring the outlet temperature, where should the reading be taken at?

The Vent at the drivers side

The center vent

A average of all 3 vents

The vent on the passenger side

Incorrect

Correct

4 / 10

The customer drops off their vehicle after hours and use your EARLY BIRD DROP OFF.
On the early bird drop off, the customer states the water pump is leaking and request it be replaced.
Does the early bird drop off constitute authorization to perform the needed repairs?

No, the early bird drop off does not meet the requirements

Yes, the early bird drop off does meet the requirement’s

Nope you got this one wrong.

Good job!

5 / 10

Who is responsible for sublet repairs, if the service or product fails?

Your shop would be responsible for any item(s) being subleted.

The place of business that performed the sublet repair

Opps you missed this one

You got it correct.

6 / 10

Can I charge for shop supplies generally used in the shop?

Yes

No

Incorrect

Correct Answer

7 / 10

Can a licensed Smog Check station sublet Smog Check Inspections?

No

Yes

Incorrect

Correct

8 / 10

Can I deviate from the itemized estimate/work order?

Yes, as long as it is within $10.00 of your estimate

No you can not.

Incorrect

Correct

9 / 10

Who is the customer when it comes to dropping off a vehicle for repairs?

It doesn’t matter who the owner is.

The person signing the repair order for repairs.

The person who is on the title or registratrion

oops, you might want to go and read your write it right handbook.

Good job, you got one down!

10 / 10

When making a estimate for teardown, do you have to note the maximum time it will take to reassemble the vehicle in the event the customer doesn’t want to have the repairs performed?   

No

Yes

Incorrect

Correct

Thank you for taking the free demo version of Write it Right. To view your results, please include your name and email address so that we can forward them to your email address.

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GET YOUR SERVICE DRIVE CERTIFICATION ON “WRITE IT RIGHT ” –
The certification is based on 35 questions. To complete, you must achieve 100 % passing grade to receive a certification. A certificate is then sent acknowledging that the individual has completed with a 100% passing score with knowledge of the Write it Right Handbook.

For certification, you must enroll in the full write-it-right certification. After signing up, we recommend you download the handbook, and review it. You and your staff will have unlimited access to the testing area for 6 months. They can access the quiz from any computer / tablet / smart phone that has access to the internet for as many times as it takes to complete with a 100%.

SIGN UP TODAY! – Certification has been reduce for a limited time NOW $150.00 $200.00 per shop with a maximum 10  15 certificates. If your shop needs to certify more people, please email us what you need and we will work a quote for you.