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Congratulations on creating your account.
Once you enroll as a full member, you can access the certification by clicking the following link or using the navigation header.

If you have already enrolled as a FULL MEMBER, click here to gain access to the certification. Write it Right accreditation is designed to assist automotive service managers with training their staff towards the Bureau of Automotive Repairs “Write it Right” handbook. The handbook covers items that help protect the consumer against automotive fraud and unauthorized vehicle repairs.

TRY OUR FREE DEMO VERSION–– Use the navigation above to access the DEMO area. The demo version offers 10 random questions FREE for anyone to take. Only 20% pass with 100%. That’s correct, only 20%. Not following these guidelines, could cost your shop in fines that all could be avoided.

AS WE SAY! Managers, what makes you think your employees know the correct answers if you can’t pass the demo quiz? This complete quiz covers questions in the Write It Right handbook. To pass, your employee must complete the test with a 100% to get a certificate of completion!

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Write it Right Demo Test Version

Welcome to the free version of WRITE IT RIGHT. The free quiz has 10 randomly selected questions from the full version.

We challenge you take the free quiz.
We have found that only 20% pass on the first try! This means that your staff who are helping your customers more than likely couldn't pass these 10 questions.

1 / 10

The customer drops off their vehicle after hours and use your EARLY BIRD DROP OFF.
On the early bird drop off, the customer states the water pump is leaking and request it be replaced.
Does the early bird drop off constitute authorization to perform the needed repairs?

2 / 10

Do I need to provide a invoice on a No Charge repair?

3 / 10

When making a estimate for teardown, do you have to note the maximum time it will take to reassemble the vehicle in the event the customer doesn't want to have the repairs performed?   

4 / 10

Can I charge for shop supplies generally used in the shop?

5 / 10

Do you have to post labor rate per hour or have it listed on your estimate and or invoice?

6 / 10

When measuring the outlet temperature, where should the reading be taken at?

7 / 10

Can a licensed Smog Check station sublet Smog Check Inspections?

8 / 10

Who is the customer when it comes to dropping off a vehicle for repairs?

9 / 10

Can I deviate from the itemized estimate/work order?

10 / 10

Who is responsible for sublet repairs, if the service or product fails?

Thank you for taking the free demo version of Write it Right. To view your results, please include your name and email address so that we can forward them to your email address.

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GET YOUR SERVICE DRIVE CERTIFICATION ON “WRITE IT RIGHT ” – The certification is based on the workbook and has 35 questions. To complete, you must achieve a 100 % passing grade to receive a certification. A certificate is then sent acknowledging that the individual has completed with a 100% passing score with knowledge of the Write it Right Handbook. For certification, you must enroll in the full write-it-right certification. After signing up, we recommend you download the handbook and review it. You and your staff will have unlimited access to the testing area for 6 months. They can access the quiz from any computer/tablet/smartphone that has access to the internet for as many times as it takes to complete it with a 100%. SIGN UP TODAY! – Certification is $200.00 per shop with a maximum 10  15 certificates. If your shop requires additional subscriptions, please send us an email, and we will work with your shop.