Automotive Advisor Training

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Welcome to the Service Advisor Write it Right Certification.

Automotive Advisor Training

ENROLL YOUR ENTIRE SERVICE DRIVE – WRITE IT RIGHT CERTIFICATION!

Write it Right certification is designed to assist automotive service managers and automotive shops with the training of their staff towards the Bureau of Automotive Repairs “Write it Right”. The Bureau of Automotive Repairs enforces items regarding repairs to help protect the consumer against automotive fraud and unauthorized vehicle repairs. Do your employees know the rules and regulations? We offer a solution to this problem. Our certification series ensures that every employee taking the quiz can answer all questions. Certification requires 100% completion before receiving certification. We recommend that you try the FREE DEMO version.

If you have already enrolled as a FULL MEMBER, click here to gain access to the certification.

TRY OUR FREE DEMO VERSION

The demo version offers 10 random questions FREE for anyone to take. Only 20% pass with 100%. Can you pass with 100%? MANAGERS—Employees not following these guidelines could cost your shop in fines that could be avoided with certified training.

AS WE SAY! – Managers, if you can’t pass the demo quiz, what makes you think your employees know the correct answers? This complete quiz covers questions in the Write It Right handbook. To pass, an employee must complete the test with 100% to get a certificate of completion!

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Write it Right Demo Test Version

Free test version of WRITE IT RIGHT. The free quiz has 10 randomly selected questions from the full version.

We challenge you take the free quiz.
We have found that only 20% pass on the first try! This means that your staff who are helping your customers more than likely couldn’t pass these 10 questions.

1 / 10

Can a licensed Smog Check station sublet Smog Check Inspections?

2 / 10

Who is responsible for sublet repairs, if the service or product fails?

3 / 10

Who is the customer when it comes to dropping off a vehicle for repairs?

4 / 10

Can I deviate from the itemized estimate/work order?

5 / 10

When measuring the outlet temperature, where should the reading be taken at?

6 / 10

The customer drops off their vehicle after hours and use your EARLY BIRD DROP OFF.
On the early bird drop off, the customer states the water pump is leaking and request it be replaced.
Does the early bird drop off constitute authorization to perform the needed repairs?

7 / 10

Do you have to post labor rate per hour or have it listed on your estimate and or invoice?

8 / 10

Do I need to provide a invoice on a No Charge repair?

9 / 10

When making a estimate for teardown, do you have to note the maximum time it will take to reassemble the vehicle in the event the customer doesn’t want to have the repairs performed?   

10 / 10

Can I charge for shop supplies generally used in the shop?

Thank you for taking the free demo version of Write it Right. To view your results, please include your name and email address so that we can forward them to your email address.

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GET ‘WRITE IT RIGHT ” CERTIFICATION FOR YOUR SERVICE DRIVE TODAY!

The certification is based on 35 questions. To receive a certification, you must achieve a 100 % passing grade. A certificate is then sent acknowledging that the individual has completed the course with a 100% passing score and knowledge of the Write it Right Handbook.

For certification, you must enroll in the full write-it-right certification. After registering, we recommend that you download and review the handbook. You and your staff will have 6 months of unlimited access. Access the quiz from any computer/tablet/smartphone with internet access as often as possible to complete it with 100% within your subscription time.

ENROLL TODAY! – Certification has been reduced for a limited time.
NOW $150.00 $200.00 per shop with a maximum of 10 15 certificates. If your shop needs to certify more people, please email us your needs.